www.schwindvonegelstein.de

I started my business in Image Consulting in 1995. In the following years I got more and more requests about Business Etiquette, I think because of my noble name. That is why I started to study international Etiquette beginning of 1998. In 2003 I had a weekly TV Show about Etiquette in German television.

My company “Schwind von Egelstein Imagedesign” is specialized on Personal Image Consulting in national and international business as well as intercultural competence in global Business. Premium brands of all kinds hire me to ensure their employees professional presentation. My very first client was Allianz, an insurance company. I remember that I was nervous but well prepared and my client's interest gave me confidence. 

As a Personal Image Consultant and expert in good manners you are more than a consultant or coach to most of your clients. They entrust you their feelings and accept your advice not only in business but also in private matters. In order to stay competitive in our ever-changing business climate, cultural competence and a global mindset are a must. Understanding cultural nuances for international business is challenging. My clients are so grateful to be able to deal with members of other cultures more easily and gain better results in their negotiations. For example, the German way to communicate is very directly. That makes a lot of people from other nations feel personally rejected.

Most behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. Each generation's communication style can differ dramatically and can cause chaos and confusion. A good consultant has done in praxis what he is teaching and has walked in his client´s shoes. 

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My next Etiquette Consultant who will share her personal experience will be Carey Sue Vega from USA.