Job Interview Questions: Assertiveness

* Give me an example where your self-confidence allowed you to take action when others might have avoided it. What was the result?
* Have you ever held back from doing something that you felt should be done? Why, and what happened as a result?
* Tell me about a time when you felt like a "fish out of water". What did you do to increase your comfort level?
* Describe a situation in which you had to give your manager some unwelcome news.
* Tell me about a time when you were assertive on someone else's behalf. 
* Describe a recent experience when you were faced with poor service or unacceptable quality. What did you do about it? What was the result? 

 

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