Job Interview Questions: Conflict Management

* Have you ever worked with someone you did not get along with? How did you handle the situation? What was the outcome? 
* Describe a recent situation in which you have had to work with someone who clearly did not like you. How did that make you feel? What did you do about it?
* Tell me about a situation in which you successfully resolved a conflict with another person. What was the outcome?
* Can you tell me about a time when your actions had a negative effect on others?
* Tell me about a time when you resolved a conflict with a customer.
* For managers: How do you handle conflict among your staff members? Describe a recent situation you faced and how you dealt with it. 


 

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